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This is the privacy statement of The ReviewA. In this document, “we” or “us” refer to The ReviewA.
The ReviewA is a trade name of The ReviewA, a Limited Corporate Private Company shares with Company number 159553 whose registered office is at Vivea Business Park, Level 1 Lighthouse Moka, Mauritius.
This is a statement to explain our policy about all the information that we record about you. It covers both information that could identify you and information that could not.
We are extremely mindful about protecting your privacy and confidentiality. We understand that all users of our Website are quite rightly concerned to know that their data will not be used for any unintended purpose and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with the laws of all jurisdictions of which we are aware. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please do tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our Website immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our Website or because you give it to our clients and agreed to this in some way or another, but not limited to, use the information to obtain market trends, review details, customer experience, for the purpose of comparative performance measuring within the market.
This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
We keep information, which forms part of our business record for a minimum of five years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.
When we obtain information from you specifically to enable you to rate or buy a service offered on or through our Website by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
Information you send to us by posting to a forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms & conditions (terms of service) that we reserve a right to use it in any way we decide.
Our Website is a publishing medium in that anyone may register and then publish information about himself or some other person or organisation. We moderate and control what is posted. If you complain about any of the content on our Website, we shall investigate your complaint. If we feel, it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think, your complaint is vexatious or without any basis, we shall not correspond with you about it.
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you. If information is obtained through third part review sites, it will be made available to our client and any personal information will not be published.
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatever as to how it is used.
Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our Website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.
When you call our help line, we collect Calling Line Identification (CLI) information. We use this information to help improve the efficiency and effectiveness of our help line.
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business / organisation.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
With your permission we pass your email address and name to selected associates whom we consider may provide services or products you would find useful. You may opt out of this service at any time by instructing us at:
We may use re-marketing from time to time. This involves Google or some other supplier placing a tag or marker on our Website in order to be able to serve to you an advert for our products / services when you visit some other Website. You may opt out of this service at any time by instructing us at:
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
We do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our site only with consent from a parent or guardian.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our Website.
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
If you wish us to remove personally identifiable information from our web site, you may contact us at www.thereviewa.com. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Our Websites are hosted in Mauritius. We also use outsourced services in countries outside Mauritius from time to time in other aspects of our business. Specifically, our technical centre is based in South Africa. Accordingly, data obtained worldwide may be “processed” inside in any other country may be processed within or outside that country.