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TRIPADVISOR - revman - 19 Feb 2019 - - - Positive Attitude - - - Lovely hotel in a lovely setting with beautiful grounds and gardens. In contrast the Lor Disab experience was the only thing that let the hotel down. The service was slow appallingly slow - we had to order all three courses at once and when after over an hour and a half we finally got to the sweet course we were THEN told there was no Pannetone desert. (not that all of that night's diners had eaten it as we were virtually the first couple in that evening). we ordered an alternative but after a further 20 mins wait we finally gave up and left. How can this restaurant be SO bad when the rest of the hotel is SO good. Put Mr Loveley in charge of the restaurant - I'm sure he would give it the "shaking up" it needs! One disappointment was the sea. The hotel is set on a beautiful lagoon with beautiful views but the sea close by in the lagoon is DEAD OF FISH. (There are fish out on the reef - we took the snorkeling boat a few times). We found out why - locals come with fine mesh nets wading round the shoreline and by splashing drive all the fish (including the tiniest) into the nets and take them, Although we were told this was illegal the hotel seemed to "turn a blind eye". We drove to the south of the island - to Blue Bay which is a marine park- and the sea there was like other islands in the Indian Ocean - full of the most beautiful fish. Come on Zilwa - come on Mauritius - you are allowing one of your precious assets to be destroyed. Overall - lovely hotel with great food, staff and service in a beautiful island. If you are not bothered about snorkeling go there. (https://tinyurl.com/y2fyp2kx)
The service by all the staff was excellent. The service in the Kot Nou restaurant was exceptional with the manager Mr Loveley going out of his way to ensured you enjoyed your experience there. He was delighted when we ordered the bitter gourd as a starter and it was excellent as was the whole dining experience
The food was very good with a wide variety of choice.