Review Rating

We don't support this version of your browser

You are seeing this message because we detected that this browser is out of date
and does not support the features that make The ReviewA secure and easy to use.

Please update this browser to the latest version or install one of the browsers we recommend below.
If you believe your browser is up to date, please contact us (Please send your browser version.)

We recommend these browsers:
Chrome Browser Chrome Browser

Lindy Bradford's Review of Umngazi Service

1 How would you rate your overall experience?

After 50 years of visiting Umngazi, it is still like coming home each time we return. My absolute best holiday .

Umngazi Service
Dear Lindy It makes us so happy to know that Umngazi is your best holiday. How amazing to think that you have visited Umngazi for 50 years! We are proud to know that our amazing team makes you feel so comfortable and at home. We look forward to welcoming you and your family back soon. Sending warm Umngazi greetings from all of us.
2 How would you rate your service in the Bar?

friendly, efficient.

3 How would you rate your service in the Dining Room?

no complaints whatsoever - great variety and caters for all dietary requirements

4 How would you rate your Porter/Reception service?

as for breakfast - excellent

5 How would you rate the service of our Reservations team?

excellent

6 No Question

We had our 6 month old grandson with us for the first time . The quality and variety of food was good. The cleanliness however was cause for concern. The high chairs were not properly cleaned and on inspection when the "table" was removed mould was present. high chairs need to be thoroughly cleaned and disinfected after each meal. Our grandson was seriously ill on departing.

7 No Question

8 How satisfied were you with your stay at Umngazi?

we know what we are getting at Umngazi and it never fails to meet our expectations